Shipping policy

Last updated: October 2026

Thank you for shopping with Sajviko. We strive to provide you with a seamless and reliable shipping experience across India. Please read our shipping policy below to understand how we process and deliver your orders.

1. Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email, WhatsApp, or phone.

2. Shipping Rates & Delivery Estimates

  • Free Shipping: We offer Free Standard Shipping across India on all prepaid and Cash on Delivery (COD) orders.

  • Transit Time: Domestic shipments typically take between 3 to 7 business days to arrive, depending on your delivery location and pin code.

3. Shipment Confirmation & Order Tracking

  • Once your order has been dispatched, you will receive a Shipment Confirmation email and SMS containing your tracking number or tracking link.

  • The tracking link will become active within 24 hours of dispatch, allowing you to monitor your package's journey in real-time.

4. Cash on Delivery (COD) Orders

  • For Cash on Delivery orders, please ensure that someone is available at the shipping address to receive the package and make the cash payment to the delivery executive.

  • Refusing to accept COD orders at the time of delivery may result in restrictions on future orders.

5. Incorrect Address & Undelivered Packages

  • Please ensure that you provide the correct and complete shipping address (including House/Flat number, Landmark, and Pin Code) at checkout.

  • If a package is returned to us due to an incorrect/incomplete address or repeated delivery failure by the courier partner, re-shipping charges may apply.

6. Damaged or Lost Packages

  • If your package arrives visibly damaged, please take photos or a quick unboxing video before opening it and contact us immediately.

  • If your tracking shows that the package has been delivered but you haven't received it, please notify us within 48 hours so we can coordinate with our courier partners.

Contact Us

If you have any questions about your shipment or delivery status, feel free to reach out to our support team at:

  • Email: support@sajviko.com

  • WhatsApp / Support: Available via our store contact page.