Terms of Service

Last Updated: October 8, 2026

Welcome to Sajviko. These Terms of Service govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or place an order.

1. About Sajviko

Sajviko is an online store offering home décor, kitchen, household, and related lifestyle products to customers in India.

Throughout these Terms, the words “Sajviko,” “we,” “us,” and “our” refer to Sajviko. The words “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement under applicable Indian law.

• The information you provide to us is accurate and complete.

• You will use our website only for lawful purposes.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.

• Product dimensions and specifications may have minor variations where applicable.

• Product images may be for illustrative purposes.

• We reserve the right to correct errors, inaccuracies, or omissions at any time.

We also reserve the right to modify, discontinue, or update products without prior notice.

4. Prices

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

If an incorrect price is displayed due to a technical or human error, we may contact you before processing the order. If the order cannot reasonably be fulfilled at the incorrect price, we reserve the right to cancel the order and issue an applicable refund.

5. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted or dispatched.

Sajviko reserves the right to:

• Accept or reject an order.

• Cancel an order due to product availability.

• Cancel an order because of pricing or listing errors.

• Cancel an order where fraudulent or suspicious activity is suspected.

• Limit quantities purchased by a customer.

If we cancel an order after payment has been received, the applicable amount will be refunded using the available payment method or refund process.

6. Payment

Payments may be processed through third-party payment providers supported by our store.

You agree to provide valid and accurate payment and billing information.

We do not directly store your complete payment card information unless specifically stated otherwise. Payment information may be processed by third-party payment service providers according to their own terms and privacy policies.

7. Shipping and Delivery

We aim to process and dispatch orders within the timeframe communicated on the website or during checkout.

Delivery times may vary depending on:

• Delivery location

• Product availability

• Courier/service provider

• Weather or natural events

• Holidays

• Public events

• Unforeseen logistical circumstances

Once an order has been handed over to the delivery partner, delivery may be affected by circumstances outside our reasonable control.

Sajviko is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

8. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Name

• House/building number

• Street/locality

• City

• State

• PIN code

• Contact number

If an order is returned because the customer provided an incorrect address, refused delivery, or was unavailable for repeated delivery attempts, additional shipping charges may apply where permitted.

9. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to our Return & Refund Policy.

Customers should review that policy before placing an order.

Where a product arrives damaged, defective, incorrect, or materially different from the product ordered, you should contact us within the timeframe specified in our Return & Refund Policy and provide the requested information or evidence.

Not every product may be eligible for return or exchange. Eligibility may depend on the product category, condition, reason for return, and applicable law.

10. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact Sajviko as soon as reasonably possible.

We may request:

• Order details

• Photographs or videos of the product

• Photographs of the packaging

• Other information reasonably required to investigate the issue

We reserve the right to review each claim before approving a replacement, refund, or other resolution.

11. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.

You are responsible for activities conducted through your account.

You agree to notify us if you believe your account has been accessed without authorization.

12. Prohibited Use

You agree not to use our website:

• For any unlawful purpose.

• To commit fraud or conduct fraudulent transactions.

• To interfere with the operation or security of the website.

• To attempt unauthorized access to our systems.

• To copy or misuse our website content without permission.

• To distribute malicious software or harmful code.

• To submit false or misleading information.

• To abuse promotional offers, discounts, refunds, or return processes.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

13. Intellectual Property

All content available on the Sajviko website, including but not limited to:

• Logos

• Brand names

• Product descriptions

• Graphics

• Images

• Website design

• Text

• Page layouts

may be owned by or licensed to Sajviko and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

14. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

Your use of such services may also be subject to the terms and policies of those third parties.

Sajviko is not responsible for the independent policies or practices of third-party service providers, except to the extent required by applicable law.

15. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access for maintenance, updates, security reasons, or other operational requirements.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Sajviko shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Force Majeure

Sajviko will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government actions, strikes, transportation disruptions, internet or infrastructure failures, epidemics, or other unforeseen events.

18. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and process personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

21. Contact Us

If you have questions about these Terms of Service, an order, or our policies, please contact us through the contact information provided on the Sajviko website.

Sajviko
India

Website: Sajviko